IT Support Bridgeport

ICXpress will fix your technology issues fast, and stop many of them from happening in the first place so you can put your focus back on your business

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Without adequate IT support, your technology can end up doing more harm than good

You’ve likely experienced this many times already: you are going about your work day when some piece of technology breaks down or does not work like it is supposed to, and operations slow down or grind to a halt altogether. This frustrating incident lowers the morale of your workforce and costs you money every minute it persists. But it doesn’t have to be this way. You can get expert IT support from ICXpress that fixes these problems fast, and costs less than hiring a single in-house IT employee.

Our seasoned team of IT support engineers is highly certified on all key technologies, and will help you maintain peak productivity by resolving any immediate issues you have quickly, and attacking the root of problems to ensure they don’t occur again. ICXpress has decades of experience helping companies maintain peak productivity by supporting every component of their IT infrastructures, and we can do the same for you for an affordable, flat monthly fee. You pay the same no matter how many issues we solve for you, because instead of mining our clients for billable hours, our goal is always a strong, long-term, and successful relationship with all our clients.

Why choose ICXpress for your IT support provider?

For over 25 years, ICXpress has been providing expert IT support for Bridgeport businesses and organizations across Connecticut. We have a diverse array of long-term clients because we have the knowledge and expertise to meet their IT challenges regardless of their industry, and they trust us to put their needs first. Our experienced IT support team will remove the burden of managing complex IT so you can focus on growing your business in a secure, innovative, and cost-effective environment.

Connecticut-based help desk staffed by friendly, knowledgeable engineers

Swift on-site assistance when you need support from our expert team in person

Flat-rate pricing that enables you to better plan your IT costs

Continual network monitoring that scans for issues and proactively resolves them

Support available 24/7/365 for IT emergencies that occur after hours

Support that fixes the causes of your problems so they don’t reoccur

ICXPress IT Support by the Numbers

Solved during the first phone call
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Callback SLA
Resolution SLA

Our partnerships with global leaders in IT means you get the best technology solutions and the most knowledgeable support engineers

IT Support Frequently Asked Questions

Most small businesses cannot afford to hire full-time IT staff, but they still need someone to handle their daily technology support needs. Choosing an IT partner to handle tech support requests is a good investment, because it enables small businesses to operate without constant IT disruptions while still maintaining a stable IT budget.

We work closely with many of our clients’ IT personnel and provide additional support to help them whenever they need it. This frees them up from day-to-day support duties so they can focus on more important matters, like growth and development.

We offer a 60 minute callback SLA, but we always aim to resolve your issues as soon as possible.

Your outsourced IT support engineer will be responsible for keeping your business hardware and software secure and optimized, as well as solving technology disruptions fast and effectively to increase your operational efficiency.

Having effective, reliable IT assistance means your operations will no longer be disrupted for hours or days as you wait for a technician to arrive every time you encounter a technology issue. Efficient troubleshooting and targeted solutions also mean your problems will not reoccur, your staff will be able to work uninterrupted, and you’ll save on maintenance costs.

Ready to leave your IT problems to the experts and increase your productivity and profitability?

Talk to a ICXpress technology professional today and we’ll show you how we’ll remove your technology burdens and make your business more competitive

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2 Trap Falls Road, Suite 112
Shelton, CT 06484
United States